Celgene Inc. (the “Company” or “we”) a Canadian corporation, is a wholly owned subsidiary of Celgene Corporation, a U.S. corporation (“Celgene Corporation”). Celgene Corporation is a global biopharmaceutical company committed to improving the lives of patients worldwide.
The Company is committed to ensuring the privacy of individuals who provide it with identifiable information (“Personal Information”).
The Company may collect your Personal Information for different reasons; for example, to enable you to participate in certain Celgene restricted drug distribution programs, patient support programs and/or receive other services or fulfill requests for information either through the Company website or other means. This Personal Information is used for purposes of ensuring that our products are prescribed and dispensed in accordance with our restricted distribution programs, reduce risks associated with the use of our products, and meet applicable legal and compliance requirements.
While the security of information over mobile devices and in transit over the Internet cannot be assured, our privacy practices are designed to provide choices and control over Personal Information provided to us and to ensure that we use information we receive in ways compatible with the purposes for which it has been collected from the individual. As discussed further below, we take reasonable precautions to protect information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
Some Celgene products are offered under a restricted distribution program. In order to receive such products, patients, physicians (prescribers) and pharmacies or pharmacists are required to complete enrollment forms and other documents as may be required by a program. These forms will provide you with additional information regarding Celgene products and seek your consent to collection and use of Personal Information at the time of enrollment.
The Company may use your Personal Information for the following purposes, including:
In addition, where you are a patient (or substitute decision maker/guardian or caregiver of a patient) seeking treatment with some Celgene products, or a physician or pharmacist prescribing or dispensing a Celgene product, additional information may be collected by you as described below. In all instances the use of your Personal Information is only accessible on a need to know basis.
If you are a patient (or substitute decision maker/guardian or caregiver of a patient) who has been prescribed treatment with a Celgene product that is subject to a restricted distribution program you (or your designates, including your substitute decision makers/guardians, caregivers, physicians or pharmacists) will need to provide Celgene with important Personal Information in order to register to become eligible for treatment with a Celgene product, to enroll you as a patient and to facilitate your receipt of products. This Personal Information may be provided at the time of enrollment and in follow up forms, records and communications with physicians and pharmacists/pharmacies.
The restricted distribution programs are designed to monitor and assess your use of and ongoing eligibility for treatment with Celgene products, to comply with regulatory requirements, and to provide you with important advice and warnings regarding the use of Celgene products. This information may be collected through a Celgene web portal, via fax and/or by telephone.
In addition, if you wish to inquire about receiving assistance in obtaining access to your medication, you will need to provide Personal Information that will be used to help determine your potential eligibility to receive Celgene pharmaceutical products through a patient assistance program or other program.
The type of Personal Information we collect, depending on the purpose, may include the following:
Physicians and pharmacists and or pharmacies that prescribe and/or dispense Celgene products, will also be required to provide identifiable information in order to enroll in the restricted distribution program and ensure completion of training in this program. Information to be provided in the forms and in follow-up records and communications will include name, and contact information, agreement to comply with terms of program, products prescribed and/or dispensed and training certification results. Personal Information will be collected for registering you for eligibility to prescribe or dispense Celgene products, to maintain your eligibility and to notify and educate you regarding our products.
You may also be asked for Personal Information in respect of clinical trials.
Your information may be used to establish and manage customer relationships, prescription choices and preferences, inform you about our products, recommend particular products to meet your patients’ needs and to develop and plan educational or other programs and contact you and send you material regarding Celgene products, etc. You may choose to opt-out at any time of receiving marketing information.
If you have consented to having your Personal Information used for marketing purposes or market research, you may opt-out of being contacted for these purposes and withdraw consent from having your personal information used for these purposes at the time you are asked to provide this information. Newsletters, promotional material and e-mails will specify how you may opt-out of being contacted. You may also follow opt-out procedures provide to you in electronic marketing correspondence.
The Company does not sell or lease your Personal Information to third parties.
The Company may, on occasion, share some or all of your Personal Information with third parties for processing in accordance with the purposes for which it has been provided. These third parties are required to safeguard the data. . For example:
Additionally, the Company may disclose your Personal Information where and when required or permitted by law to do so.
Some parties that process or store Personal Information are located in the United States. Therefore, your information will be processed and stored in the United States and, as a result, the United States governments, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your information through the laws of the United States.
To protect information about you from loss, theft, unauthorized access and disclosure or use, we maintain physical, electronic, and procedural safeguards and security measures in keeping with industry standards and practices. Security measures adopted by the Company include limiting the number of individuals with access to your Personal Information. All Celgene affiliates, suppliers, agents, employees and other parties performing services on our behalf who handle Personal Information are bound to maintain the confidentiality of all Personal Information and may not use the information for any unauthorized purpose. We regularly review and adjust these safeguards (including security and encryption methods) in response to advances in technology. Please be aware that despite our best efforts, no data security measures can guarantee 100% security all of the time.
We are committed to ensuring that the Personal Information we hold for each individual is accurate, up-to-date and complete. You have the right to access your Personal Information in our files and to update or remove that information as necessary, subject to any legal restrictions that would prohibit such action. To access your Personal Information, please contact our Privacy Officer by telephone, e-mail or post at the numbers and address provided below. Please be sure to specify what information requires updating or removal.
If you have any questions or concerns about privacy, confidentiality or how a request for Personal Information has been handled by Celgene, please contact us at:
Attn: Privacy Matters
6755 Mississauga Rd.,
Mississauga, ON, L5N 7Y2
Last Updated: December 20, 2013